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Hotel Auerhahn 
Owner: Christiane Leichsenring 
Karlsruher Straße 29 
76139 Karlsruhe
  
Phone.: (0721) 9 67 14 - 0 
Fax: (0721) 9 67 14 - 36 
Website: www.auerhahn-karlsruhe.de 
E-Mail: info@auerhahn-karlsruhe.de 
Umsatzsteuer-ID-Nr.: DE 232 470 993 
Steuer-Nr.: 35117/05842, Finanzamt Karlsruhe 

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A room reservation is binding for both sides, as soon as the room is ordered and the reservation is accredited from us in writing, by email or fax (in exceptions also by telephone). We keep the rooms with a reservation free. That's why the following cancellation regulations apply: 

The hotel have to be informed of cancellations or reservation changes as fast as possible. 
a) Cancellations or reservation changes which occur up to 3 days before journey date, are free of charge. If the rent period is 1 month or longer the free cancellation is maximal possible 8 days before arrival. 
b) cancellations or reservation changes, which were taken later, are charged with 80 percent of the price to all overnight stays, if nothing else was agreed. 
c) Omitted cancellations are charged with the total amount of all overnight stays. 

In and departure times: 
Arrival: 
Possible from 16.00 o'clock at the latest 22.00 o'clock. Should you arrive later, and you did not informed us of this, the room is valid as cancelled (see above). 

Departure: 
We ask to remove the room at the latest 10.00 o'clock. Cleaning: Room cleaning is guaranteed if these are free till 08.30 o'clock. 

Pets: 
Pets are not permitted. 

Payment kind: 
The payment occurs by arrival in cash or by EC-card. Credit card payments are liable to pay costs . Calculations are due from calculation date immediately. The hotel reserves itself to pay interest on calculations in delay, as well as to raise reminder charges. Orders by third: If a third orders a room for a guest, it sticks together with the guest for all demands which arise from the reservation. 

Other: 
We would like to point the fact out to you, that in all rooms smoking is not permitted. The causer sticks to possible damages or repairs which orginates from smoking. Furthermore we ask for careful dealing with the room key as well as the interior arrangement (furnishings, sanitation etc.). The causer sticks also if damages should appear here. 

Many thanks for your understanding. Furthermore apply the legal provisions. 

contact

Hotel Auerhahn 
Karlsruher Straße 29
76139 Karlsruhe
Phone.:  0721 - 9 67 14-0
Fax:  0721 - 9 67 14-36 


info(at)auerhahn-karlsruhe.de

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